Director, Medical Information

remote
Remote, Remote, United States of America .
full-time . August 27, 2025

Description

Company Bio:

Medexus Pharmaceuticals Inc. is a leading specialty pharmaceutical company with a focus on the therapeutic areas of rheumatology, auto-immune disease, specialty oncology, allergy, and pediatric diseases. We provide market-leading prescription and over-the-counter brands to patients and healthcare professionals, which we believe greatly enhances quality of life and promotes a healthy lifestyle. We have a strong North American commercial platform, and we currently operate through two unique segments: Medexus Pharma Canada and Medexus Pharma USA. Innovation is a driving force for our company. As a result, we are continuously licensing and/or acquiring new products and solutions aimed at addressing the essential needs of consumers, patients, and healthcare partners.

Role Overview

The Director of Medical Information is a key member of the Medical Affairs team who oversees core Medical Information functions at Medexus. This role leverages deep expertise in hematology/oncology therapeutic areas and product knowledge to oversee internal and external communication on all Medexus’ products, including the management of Medical Information Requests (MIRs) from Health Care Providers (HCPs) and other external stakeholders. The Director of Medical Information provides medical/scientific input to cross-functional teams and is responsible for contributing to various scientific communications.

This role requires strong leadership, communication, analytical skills, as well as deep understanding of medical terminology and regulatory guidelines. In addition, the Director oversees external vendors and contractors responsible for delivering Medical Information services.

Key Responsibilities

Proactively manage call center/contractors responsible for responding to MIRs (including escalations from the call center) from Health Care Providers.
Oversee call center and contractors training.
Review call center/contractor’s development and use of scientific content in response to MIRs.
Oversee the creation, maintenance, and accuracy of medical information databases and resources.
Provide subject-matter expertise in hematology/oncology to ensure content reflects the latest scientific and clinical evidence.
Demonstrated proficiency in medical writing, ability to correctly understand, interpret, and accurately communicate scientific data and statistical analyses.
Applying scientific expertise consistent with the regulatory/compliance landscape to deliver high quality medical information content.
Conducts advance literature searches for education, internal company use, and incorporation into medical information letters
Leverage technology and innovation to optimize the delivery of medical information, including the use of digital platforms and AI tools.
Analyzing, identifying, and reporting trends in scientific insights (using medical inquiries) to Medical Affairs stakeholders and cross functional partners.
Evaluate the need to develop or update medical information content
Serve as the Medical information reviewer for the medical and commercial review committees.
Travel as needed for Medical Information booth coverage at congresses and ad hoc meetings.
Provide timely and accurate clinical and technical product knowledge in response to clinical/medical inquiries from external and internal customers
Develop new scientific responses in an accurate and timely manner to address new medical inquires which do not have existing responses
Develop and maintain a product knowledge database, including standard response letters (SRLs) and “frequently asked questions” (FAQ) documents by utilizing the highest level of scientific data so that HCPs are able to make informed and educated clinical decisions about Medexus’ products
Analyze reports and metrics to identify trends, insights, and knowledge gaps
Keep abreast of trends and developments in medical information and regulatory requirements and adapting strategies as needed
Collaborate with internal partners to support the Legal, Medical, Regulatory review and Medical Review committees, to ensure the provision of medical information is accurate and scientifically balanced
Review new and relevant data so that medical information content is updated proactively resulting in the most current information in medical information resources for Medical Affairs colleagues and call center staff to share with HCPs regarding Medexus’ products
Mentor and collaborate with Medical Information employees to ensure work is delegated appropriately and encourage team members to constantly challenge themselves by taking on new projects, initiatives, etc.
Perform other Medical Information-related support and expanded functions, as required

Education, Experience & Skill Requirements

Advanced degree (MD, PharmD, or PhD) in a relevant life science discipline required
5+ years of experience in Medical Affairs or related functions within pharma/biotech, with significant exposure to hematology/oncology therapeutic areas.
Prior leadership experience with a proven track record in strategy execution.
Experience with multiple therapeutic areas.
Familiarity with global regulatory guidelines (FDA, EMA, Health Canada).
Scientific writing and presentation experience required.
In-depth knowledge of Medical Information best practices and regulatory frameworks.
Exceptional communication and interpersonal skills; ability to influence across all levels.
Strong strategic thinking, project management, and problem-solving abilities.
Proven leadership and team development capabilities.
High proficiency in analyzing competitive landscapes and scientific literature.
Possesses business and scientific acumen demonstrated by communication of complex scientific and clinical information to colleagues, academicians, and healthcare decision makers

Additional Information

Travel: up to 20%

Location: Remote; located anywhere in the USA

Compensation Range: $220,000 - $260,000

We recognize that experience comes in many forms. Even if your background or compensation expectations don’t exactly align with all the qualifications or compensation range listed, we encourage you to apply. Your unique skills and experience may be a great fit for this role or other opportunities at Medexus.

Medexus Pharma is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age, disability or any other characteristic protected by law. We assure you that your opportunity for employment with Medexus Pharma depends solely on your qualifications.

Compensation

$220,000.00 - $260,000.00 per year

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